Frequently Asked Questions
Everything you need to know about your Nureh Store experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-12 business days depending on your location.
What is your return policy?
We offer a 14-day return window for unworn items with original tags attached. Please note that sale items are final and cannot be returned.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart as our contemporary fits may vary by collection.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can request a cancellation within 1 hour of purchase by contacting our support team.
Are your fabrics ethically sourced?
Yes, Nureh Store is committed to sustainable fashion. We partner with certified manufacturers who prioritize ethical labor practices and high-quality material standards.